Privacy Policy

Version of 2026-11-08.

1. Who we are and what this policy covers

This policy explains what English with Inna LLC, also known as Our America, School for Immigrants ("the School", "we") collects when you learn with our AI teacher, why we collect it, who sees it, how long we keep it, and the choices you have. It applies to the teacher website and app, the lessons you take with the AI teacher, the workbook, and the School's human teachers and staff who support your learning.

By creating an account and taking lessons you agree to this policy and to the School's Terms of Use. If you do not agree, do not use the teacher.

The School is based in Florida, United States. Your data is stored and processed in the United States. If you have a question about this policy, write to school@ouramerica.ai.

2. Information we collect

We collect what is needed to teach you, to remember you from lesson to lesson, and to check and improve the teaching. We do not collect payment card numbers, precise location, or your contacts.

Account: email, name, native language, time zone, age confirmation and consent choices; a phone number if you choose to give one, used only for messages about your lessons.
Sign-in: one-time codes, sign-in times, device and browser.
Lessons: your voice, transcripts, messages, and files or links you share. Lesson audio is deleted after 30 days; written transcripts are kept with your learning record, and you can delete both at any time (section 8).
Learning record: your level, goal, progress, mistakes, homework and test results, written by the teacher and our staff.
Goals and interests: what you tell the teacher about why you are learning.
Technical data: lesson times, connection problems and errors.

The School's staff may also add notes to your record when they review a lesson or correct what the teacher wrote.

3. How we use your information

We use your information for four purposes. We do not sell it, and we do not use it for advertising by other companies.

To teach you and remember you. The teacher reads your learning record before each lesson, writes to it after each lesson, and builds your workbook and homework from it. Your plan is adjusted to your goal and your progress.
To review and improve the teacher. The School's teachers and staff read lesson transcripts, listen to lesson audio, and look at the learning record to check that the teaching was good, to correct the record, and to improve the teacher's instructions, its memory and its tests. We also run automated checks over lessons for the same purpose. We may keep and use lesson records for this purpose after your account closes, in a form that no longer identifies you.
To support you with the School's services. If you agree to receive offers (at sign-up or later), we may offer you additional services to support you in reaching your language learning goal. You can tell us to stop these offers at any time (section 8). We introduce you to other students only with your agreement, and we share with them only what you choose to share.
To run the service safely and lawfully. To sign you in, to prevent abuse, to keep each student's use within the plan they are on, to keep accounts and records as the law requires, and to respond to lawful requests.

4. AI processing

The teacher is software. It uses AI services from other companies to hear you, to think, and to speak. Each company receives only what its part needs, processes it for us under business terms, and may not use your content to train its models.

Our providers for AI, speech and voice services, hosting and storage are Anthropic, ElevenLabs, Fly.io, Google, Inworld, Microsoft, OpenAI, Supabase and Vercel.

The teacher is not a human teacher and not an attorney. It can make mistakes, mishear you, and write a wrong note about you. That is one reason the School's human teachers review lessons and correct the record. If you see something wrong in your record, tell us and we will correct it (section 8).

5. Who we share your information with

We do not sell your personal information, and we do not share it for advertising. We share it only as follows.

Service providers. The companies in section 4, and the provider that sends our emails. They act on our instructions and under contracts that limit what they may do with your data.
Stripe, which processes payments. Your card details go to Stripe, never to us; we keep a customer id, the status of your subscription and your invoices.
The School's staff. Teachers and administrators who review lessons, correct your record, plan your learning and offer School services. They see your record only through accounts with a staff role, and are bound by confidentiality.
Other students. Only with your agreement, and only what you choose to share, when we introduce you to a speaking club or a meet-up. We never share your lessons, your record or your contact details with other students without asking you first.
Legal reasons. When the law requires it, to respond to a valid legal request, to protect the rights and safety of students, staff or the School, or to enforce our Terms of Use.
A change of ownership. If the School is sold, merged or reorganised, your information may pass to the new owner under this policy. We will tell you before that happens.
At your direction. When you ask us to share something, for example your progress with an employer or a family member.

6. How long we keep your information

We keep your information while your account is open, and after that only for as long as the list below says. Lesson transcripts and your learning record stay while your account is open because the School follows your progress through the whole curriculum; you can delete them yourself at any time (section 8). When you delete your account, on your account page or by asking us, your account, your learning record, your lessons and the School's working copies are deleted at once, the last within 30 days, except what the law requires us to keep.

Lesson audio: 30 days from the lesson, or sooner if you delete your recordings or your account.
Pronunciation clips: not stored.
Lesson transcripts and learning record: while your account is open, and up to 2 years after your last lesson; sooner if you delete them.
The School's working copies (notes and quotes our teachers keep while reviewing lessons): deleted by hand within 30 days of your deletion request.
Payment records: invoices and the status of your subscription, with Stripe and with us, for 7 years, as tax law requires.
Waitlist email: until we write to you, and at most 6 months.
Account and consent records: up to 2 years after your account closes.
Usage and sign-in logs: up to 7 years, for accounting and security.
Our providers' logs: up to 30 days, for abuse monitoring.

After these periods we delete the information or change it so that it no longer identifies you. Information that no longer identifies you may be kept and used to improve the teacher.

7. How we protect your information

We use the safeguards that are standard for a service of this kind. No service is completely secure, and we cannot promise that; we can promise the following.

Encryption. Everything travels between your device, our servers and our providers over encrypted connections. Our providers encrypt stored data at rest.
Access control. Your record can be read only by you and by authorized School staff.
Records that cannot be quietly changed. Transcripts and lesson events can be added to but not edited by the application, so a review can always see what actually happened; they are deleted only when you or we delete them.
Private storage. Lesson audio and shared files sit in private storage that no one can open with a link. Lesson audio is deleted after 30 days.
Minimal collection. No passwords (you sign in with a one-time code), no payment card data on our systems, no tracking by advertising companies.
Provider security. Our providers (section 4) hold independent security certifications such as SOC 2, and we rely on them for the security of their infrastructure.
If something goes wrong. If we learn of a breach that affects your information, we will tell you without undue delay and as the law requires, and tell you what we are doing about it.

8. Your choices and rights

You can delete your recordings and transcripts, and your whole account, yourself on your account page. For everything else, write to school@ouramerica.ai from the email address on your account. We answer within 30 days. We may ask you to confirm your identity first. There is no charge, and we will not treat you differently for asking.

See your information. Ask for a copy of your account details, your learning record and your transcripts.
Correct it. Ask us to correct your details or a note in your record. Our teachers also correct the record when they review lessons.
Delete your recordings and transcripts. On your account page, "Delete my recordings and transcripts" removes the audio and the written transcripts of all your lessons at once. Your account, learning record and workbook stay.
Delete your account. On your account page, "Delete my account" removes your account and everything under it at once (section 6 says what and when); or ask us. Lessons you have already taken may remain in a form that no longer identifies you.
Stop audio recording. The teacher needs lesson audio to work, so recording cannot be turned off while you use it. To stop it, stop using the teacher or delete your account; existing recordings are deleted after 30 days, or sooner if you delete them.
Stop offers. Tell us not to contact you about School services, speaking clubs or meet-ups. We will still send messages needed to run your account.
Take your record with you. Ask for your learning record in a readable file.

If you live in California. The California Consumer Privacy Act gives you the right to know what personal information we collect and how we use and share it, to delete it, to correct it, to limit our use of sensitive personal information, and not to be discriminated against for exercising these rights. We do not sell your personal information and do not share it for cross-context behavioral advertising, so there is nothing to opt out of. You may use an authorized agent. The categories we collect are listed in section 2; the sources, purposes and recipients in sections 2 to 5; the retention periods in section 6. Residents of other states with privacy laws (such as Colorado, Connecticut, Texas, Oregon and Virginia) have similar rights and may use the same address.

If you live in the European Economic Area or the United Kingdom. The School is in the United States and does not direct its services to you, but if you use them: we process your data to perform our contract with you (teaching, including lesson audio), with your consent (offers, including introductions to other students), and for our legitimate interests (improving the teacher, security). You have the rights above, the right to object, the right to withdraw consent, and the right to complain to your data protection authority. Your data is transferred to and stored in the United States.

9. Sensitive information and the citizenship track

Lessons are conversations, and you decide what to say in them. Some students use the teacher to prepare for the United States citizenship interview, and those lessons can touch on immigration history, family, work and travel. We treat everything you say in a lesson as confidential, and we treat information about your immigration status as sensitive: we use it only for the purposes in section 3, and we never use it to make decisions about you or share it for any other purpose.

Please do not share documents or numbers the lesson does not need. In particular:

Do not upload Form N-400 or any filled-in immigration form. The teacher refuses it, and if a copy reaches us we delete it.
Do not tell the teacher your Social Security number, Alien Registration number, passport number or account numbers. The teacher will never ask for them. If you say one aloud, it stays in the transcript until you delete your transcripts.
Do not upload identity documents, medical records or financial statements.

The teacher is not an attorney and does not give legal advice. What it says about the citizenship process comes from the official USCIS study materials and is for practice only. For advice about your own case, speak to an immigration attorney or an accredited representative.

If you tell the teacher about your health, religion, politics or similar matters, it is because you chose to, and we handle it under this policy like any other lesson content.

10. Children, transfers, changes and contact

Children. The teacher is for adults. You must be 18 or older to open an account, and you confirm this at sign-up. We do not knowingly collect information from anyone under 18; if we learn that we have, we delete the account.

Where your data is. Our servers and providers are in the United States. If you use the teacher from another country, your information is transferred to and processed in the United States, where privacy laws may differ from those of your country.

Changes to this policy. When we change this policy in a way that matters to you, we will tell you in the app or by email at least 14 days before the change takes effect, and we will note the date of the latest version at the top. If you keep using the teacher after that date, the new policy applies.

Contact. English with Inna LLC (Our America, School for Immigrants), Palm Beach County, Florida 33498, United States; school@ouramerica.ai; +1 786-917-3247. Write to us with any question or request about this policy.

Appendix: the consent texts shown at sign-up

Three checkboxes, each separate, none pre-ticked. The first two are required to open an account; the last is optional and can be withdrawn at any time (section 8). Each replaces the current text in the app's three languages.

Box	English	Russian	Spanish
Age (required)	I am 18 or older.	Мне 18 лет или больше.	Tengo 18 años o más.
Policy (required)	I have read the Privacy Policy and the Terms of Use. I understand that my lessons are transcribed and processed by AI services, kept by the School, and reviewed by the School's teachers to check and improve the teaching. I understand that the audio of my lessons is recorded and kept for 30 days to check lesson quality.	Я прочитал(а) Политику конфиденциальности и Условия использования. Я понимаю, что мои уроки расшифровываются и обрабатываются сервисами ИИ, хранятся школой и просматриваются преподавателями школы для проверки и улучшения обучения. Я понимаю, что аудио моих уроков записывается и хранится 30 дней для проверки качества уроков.	He leído la Política de Privacidad y las Condiciones de Uso. Entiendo que mis clases se transcriben y se procesan con servicios de IA, que la escuela las conserva y que los profesores de la escuela las revisan para comprobar y mejorar la enseñanza. Entiendo que el audio de mis clases se graba y se guarda 30 días para revisar su calidad.
Offers (optional)	The School may contact me about additional services, speaking clubs and meet-ups that fit my goal and level.	Школа может связываться со мной по поводу дополнительных услуг, разговорных клубов и встреч, подходящих моей цели и уровню.	La escuela puede contactarme sobre servicios adicionales, clubes de conversación y encuentros que se ajusten a mi objetivo y nivel.

The Privacy Policy and the Terms of Use are links in the second box's text, opening the current version of each.

Before the first lesson, one more screen names the AI services and asks for one tap. Its text: "Your lessons are transcribed and answered by AI services of other companies: Anthropic, OpenAI, ElevenLabs, Inworld, Google and Microsoft. The audio of each lesson is kept for 30 days to check its quality; the written transcripts stay with your learning record, and the School's teachers review them. You can delete your recordings and transcripts on your account page at any time. Nothing you say is used to advertise to you." The button: "I understand and agree."